How do I change user name or password

How can I change my user name and or password?

Changing User Name:

Your user name is set by VORADIAN when your service was initially provisioned. By default, your email address is used as your user name and an invitation to set up your extension and password in the portal is sent to your email address. You have 24 hours to login via the link contained in the invitation email and set up your password, voicemail, etc. After which time, the link will expire and you will not be able to access your portal account. To change your User name, you will need to submit a ticket to Support Center. Go to support.myvoradian.com and submit a ticket and direct it to "Customer Service". Include your current User name, New User name you would like to change to, Your extension number, Account number (obtain account information from your systems administrator or manager, or request your systems administrator or manager for User name change).

Changing Password:

To change your current password, go to your customer portal (portal.voradian.com), scroll down to the bottom of the page and click "Forgot Password" link and follow the instructions. A link to reset your password will be emailed to you at the email address associated with your extension account.