We want to help protect you from scammers that attempt to impersonate representatives from VORADIAN. Remember these important clues so that you can identify scams and keep your account and information safe.
Never feel pressured to give information such as your credit card number, account number, username and password, or anything related to your account over the phone, especially if the call was unexpected. Scammers may try to use calls, texts, and emails to impersonate Voradian Customer Service. If you are ever unsure, the safest action to take is to end the call/chat and reach out directly to customer support through our support site by submitting a ticket or call our customer support line. You can call VORADIAN Support Center directly from your office phone or app by dialing 611 or from the contact information listed on our website at www.voradian.com
Never pay over the phone. VORADIAN will never initiate a call to ask you to provide payment information over the phone to pay for your invoice or for products and services you purchase from us. You can however, pay by phone only if you initiate the call to us. Make sure that you are calling a number that's listed in our website or directly from your office phone or app by dialing 611.
Trust VORADIAN owned channels. Always go through the VORADIAN mobile app, end-user portal, payment portal, support website, and VORADIAN official site.
Voradian Official Website: www.voradian.com
Secure Customer PBX Portal: portal.voradian.com [Manage your desk phone, mobile app, extension, answering rules, time frame, voicemail, etc.]
Secure Customer Payment Portal (Bill Center): account.voradian.com [View and download current or past invoices/bills, make payment, update payment information]
Secure Customer Support & Ticketing: support.myvoradian.com [MYVORADIAN] [Access knowledge base, view support articles, download user manuals, submit support ticket, and more]
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