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» Category: FREQUENTLY ASKED QUESTIONS (FAQ)  (Go back)

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Why is my recorded PBX audio message quality lower when uploaded? Article rated 5.0/5.0
Why is the quality of my recording lower after I upload it? The short answer is sample rate, but let's go into some detail. G.711u, which is the standard voice codec, samples at 8kHz (64kb/s which is ...
Will Voradian work with alarm panels? Article rated 5.0/5.0
Will Voradian work with Alarm panels? It is not common for Voradian customers to connect a SIP Analog Adapter to an alarm panel and expect the system to work. However, using any VOIP service and Alarm...
What ports will I possibly need to open in my network firewall? Article not rated yet
What ports will I possibly need to open in my network firewall? There is generally no need for you to configure these but if it is necessary for certain situations then contact our customer support ce...
Can I pay my bill with ACH or e-Check? Article not rated yet
Can I pay my bill thru ACH or e-Check? No. Currently, we are not able to accept ACH payments or e-Check as payment methods. You will not see ACH as a payment option in the 'Bill Center' portal for acc...
How do I change user name or password Article not rated yet
How can I change my user name and or password? Changing User Name: Your user name is set by VORADIAN when your service was initially provisioned. By default, your email address is used as your user n
 
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