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Phone System Features

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Voradian Phone System Features

Voradian Phone System offers a collection of better and smarter features to future-proof your business and empowers you to reliably achieve mission critical business functions. Following are some of our standard features offered with your phone service. Customized features are also available to meet your unique business needs. For customized feature requests, please submit a ticket to Customer Service from the Help Desk Console.

User Features
  • Account Authorization Codes
  • ANI/CLI Customizations
  • Anonymous Call Rejection
  • Authentication by Digest
  • Busy Lamp Field
  • Call Forwarding
  •   Call Forwarding Always
  •   Call Forwarding Busy
  •   Call Forwarding No Answer
  •   Call Forwarding Not Reachable
  •   Find Me (multiple numbers)
  •   Sync with Server
  • Call Logs (Inbound and Outbound)
  • Call Monitoring
  •   Automatic Recording
  •   Supervising Mode
  •   Silent Monitoring
  • Call Notify
  • Call Pick Up
  •   Call Pick Up Department
  •   Call Pick Up Domain
  •   Directed Call Pickup
  • Call Recording
  • Call Return
  • Call Status (Real-time in User Portal)
  • Call Transfer
  •   Attended Transfer
  •   Blind Transfer
  •   Intercom Transfer
  •   Transfer to Voicemail
  • Call Waiting
  • Calling Line ID Delivery Blocking
  • Calling Name Retrieval
  • CDRs
  • Charge or Billing Number
  • Client Call Control (API and User Portal)
  • Conferencing (Multi-Way Calling)
  •   Convene Conference
  •   Invite Attendees
  •   Multiple Conference Rooms
  •   Scheduled/Instant Conference
  •   Web-based Setup
  • Voradian Customer Support (611)
  • Device Auto Provisioning
  • Direct Inward Dialing
  • Directed Call Park
  • Directed Call Pickup
  • Dynamic Call Park
  • Dynamic Call Pickup
  • Diversion Inhibitor
  • DISA
  • Do Not Disturb
  •   Sync with Server
  • Extension Dialing
  • External Calling Line ID Delivery
  • Hunt Groups
  • In-Call Service Activation
  • Instant Messaging (via SIP SIMPLE)
  • Intercom
  • Internal Calling Line ID Delivery
  • Last Number Redial
  • Message Waiting Indicator
  • Music-On-Hold
  •   System Default Music-on-Hold
  •   Personalized Music-on-Hold
  • Phone Status
  • Presence
  • Privacy
  • Selective Call Acceptance
  • Selective Call Rejection
  • Simultaneous Ring
  • Shared Call Appearance
  • Three-Way Call
  • Two-Stage Dialing
  • Video Telephony
  • Voicemail
  •   Default Greetings
  •   Customizable Greetings
  •   Name Recording
  •   Email Notification
  •   Voicemail Forwarding
  •   Forwarding to Email
  •   User Portal (View, Save Delete)
  •   Voice Messaging Group
  •   Voice Messaging Call Back
  • Web Based User Portal
  •   Contact List with Presence
  •   Click to Call
  •   Inbound Call Handling Rules
  •   Screen Pops
  •   Messaging
 Group Features
  • ACD
  • Auto Attendants
  • Business Time-Frame Auto Attendants
  • Personal Auto Attendants
  • Department Auto Attendants
  • Scheduled Auto Attendants
  • Chained Auto Attendants
  • Barge In (Permission based)
  • Business Trunking
  • Call Intercept
  • Call Park
  •   Directed Call Park
  •   Dynamic Call Park
  • Calling Group ID Delivery
  • Configurable Extension Dialing
  • Configurable Feature Codes
  • Configurable Directories
  • Device Inventory
  • Department Support
  • Group Announcements
  • Group Custom Ring-back
  • Group Instant Messaging
  • Hot Desking (Single or Multi Location)
  • Hoteling (Single or Multi Location)
  • Hunt Groups
  • Instant Group Call
  • Listen In
  • Office Manager Portal (Web portal)
  •   Active Calls
  •   Auto Attendant Designer
  •   Call Records
  •   Call Statistics
  •   Conference Bridge Configuration
  •   Device provisioning
  •   Moves, Adds, Changes
  •   Music on Hold Upload
  •   Queue Management
  •   Voicemail Management
  • Night Mode
  • Paging
  • Ring Group
  • Shared Group
  • Simultaneous Ring Multi Device
  • Simultaneous Ring Group
 System Features
  • CRM Integration Connector
  • Permission Based Portals
  •   All User Levels
  •   Configurable Permissions
  •   Custom Domains
  •   Encrypted and Secure
  • Custom Integrations
  •   Salesforce Adapter
  •   Virtual Office Control Panel
  •   Hospitality and Resort Systems (PMS)
  •   Click-to-Call from WordPress and other CMS
  • API
  •   Access all System Functions
  •   Call Control
  •   Configurable OAuth Permissions
  •   Even Subscriptions (webhook)
  •   Mature and Well Documented
  • Fault Tolerant
  •   Active-Active Architecture
  •   Geo-distributed redundant
  •   Highly Scalable
  •   Rolling and Hitless upgrades
  • Security and Fraud Detection
  •   Auto Block Failed Registrations
  •   Auto Block SIP Port Scanning
  •   Auto Block Promiscuous SIP Devices
  •   Velocity Filter for Bad Digits
  • Device Provisioning
  •   Customized Directories
  •   Domain and Device Overrides
  •   MAC Management
  •   Remotely Triggered Updates
  •   Supports Major SIP Phones
  •   Zero Touch Device Configuration
  • Auto Scaling
  • Auto Line Selection
  • QoS Monitoring
  • SIP Trace
  • Regulatory Compliance
  • 911 Emergency Calling Solution
  • CALEA Compliant
  • HIPAA Compliant
  • PCI-DSS Compliant
 
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Article details
Article ID: 56
Category: PBX - PHONE FEATURES & FUNCTIONS
Rating (Votes): Article rated 5.0/5.0 (4)

 
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