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Fax Status Codes

Solution

Fax Status Codes

0 OK (Fax successfully sent) Fax Success!
1 Internal error Call disconnected after several minutes without getting a page break or confirmation from the sender/receiver.
256 Internal error If you come across this error, please contact support.
263 Busy The receiving line is in use.
403 Fax manually canceled  
3072 Telephony error See *
3080 Telephony error See *
3211 Fax machine incompatibility See **
3220 Fax machine incompatibility See **
3223 An unexpected disconnect command was sent  
3224 The remote fax machine failed to respond  
3225 Fax machine incompatibility See **
3230 A disconnect message was received while attempting to negotiate transmission  
3231 Fax machine incompatibility See **
3233 Fax machine incompatibility See **
3264 Fax machine incompatibility See **
3267 Fax machine incompatibility See **
3268 Transmission error (after page break)  
3269 Fax machine incompatibility**  
3300 Telephonyerror See *
3510 Telephony error See *
3830 Telephony error See *
3912 Phone number not operational No answer tone detected. The program is unable to classify incoming signals (i.e: there was no busy condition, no ring, no audio energy was detected.
3931 Busy The receiving line is in use.
3932 Phone number not operational Fast busy. The receiving line might be out of order or disconnected.
3933 Busy Unassigned number or telephony error.
3935 No answer (might be out of paper)  
3936 Human voice answer  Line was answered by machine or human
3937 Ring busy A ringing condition was detected followed by a busy signal.
3938 Phone number not operational  Not a valid number or disconnected
6001 Phone number not operational Unassigned Number?
6002 No route available May occur in developer accounts and free evaluation accounts when faxing to expensive locations. Contact Voradian support for assistance.
6003 Telephony error See *
6004 Telephony error See *
6016 Telephony error See *
6017 Busy The receiving line is in use.
6018 No answer (Might be out of paper)  
6019 Telephony error See *
6021 Call rejected  
6022 Number changed  
6027 Phone number not operational Invalid number format?
6028 Phone number not operational Unassigned number
6029 Call rejected  
6031 Telephony error See *
6034 Telephony error See *
6038 Telephony error See *
6041 Telephony error See *
6042 Telephony error See *
6043 Telephony error See *
6044 Telephony error See *
6047 Telephony error See *
6050 Telephony error See *
6054 Telephony error See *
6057 Telephony error See *
6058 Telephony error See *
6063 Telephony error See *
6065 Telephony error See *
6069 Telephony error See *
6079 Telephony error See *
6088 Incompatible destination  
6095 Incompatible destination  
6097 Incompatible destination  
6099 Incompatible destination  
6100 Incompatible destination  
6102 Telephony error See *
6111 Telephony error See *
6127 Telephony error See *
7004 Telephony error See *
7012 Telephony error See *
7013 Telephony error See *
7200 Unspecified fax failure  
8010 The remote fax machine hung up before receiving fax  
8021 No answer Might be out of paper
8025 Busy The receiving line is in use.
9951 Telephony error See *
204000 Rendering error The system could not turn your documents into a fax. Make sure your documents contain no macros, that they are not password-protected, and that they are in our list of supported file types.
204001 Rendering error The system could not turn your documents into a fax. Make sure your documents contain no macros, that they are not password-protected, and that they are in our list of supported file types.
205001 Internal System error (FindRoute) Something unexpected has happened. Please contact Voradian support.
206001 Internal System Error(LocalSender) Something unexpected has happened. Please contact Voradian support.

* "Telephony Error" can have a variety of meanings and sources, which are mostly related to the setup of a call. A failure on "telephony error" does not necessarily mean that your fax will never be successfully transmitted. Our fax server records your initial error message and will attempt to route your fax through different servers on different phone lines, which may make subsequent attempts successful.

** "Fax Machine Incompatibility" means that the communication between our fax server and the recipient did not succeed even though the call was completed.

 
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Article ID: 80
Category: FAXING WITH VORADIAN
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