Voradian fax system allows the user to send and receive fax documents with a traditional fax machine using our Instant Fax ATA (Analogue Telephone Adapter). Use of the Instant Fax ATA system requires you to purchase a proprietary ATA from Voradian.
Although it is possible to send faxes through any SIP ATA that is registered with Voradian PBX using T.38 or G711 pass-through, these methods do not always satisfy the heavy fax user. This is a reflection of the fact that fax machines are especially vulnerable to latency and jitter. As a result, network problems that may not impede a regular voice call often interrupt a fax transmission and result in a dropped call.
Voradian's Store-and-Forward ATA solution allows faxes to be buffered before being transmitted to an analog fax machine. For Inbound transmissions (origination), faxes are received at Voradian data center (where last mile latency and jitter issues are not a concern) by our Store-and-Forward fax server and then transmitted to the ATA using a file transfer protocol that is not susceptible to latency and jitter concerns. Once they are received by the ATA, they are relayed to the local fax machine that is connected to the ATA with standard RJ-11 cabling.
For Outbound transmissions (Termination), faxes from a local fax machine connected to the ATA are intercepted and stored by the ATA and then transferred to our Store-and-Forward fax server at Voradian data center using a file transfer protocol that is not susceptible to latency and jitter concerns. From the fax server, they are relayed to the PSTN (Public Switch Telephone Network) using high-bandwidth SIP connections.
Voradian FAX ATA transmission (TLS encrypted) is considered as HIPAA compliant for sending or receiving faxes for healthcare organizations. HIPAA compliance requires policies & procedures. A technology solution alone is simply not enough. Please consult with Voradian Support Center if you have any questions or concerns about HIPAA compliance.
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