The SMS Responder Bot is an enhanced version of the SMS Directory Bot that allows businesses to program automatic replies in response to incoming SMS (text) messages. To do this the bot works by responding to keywords. Upon receiving an SMS message with a recognized keyword, the Responder Bot will send an automatic reply with a pre-configured message. If the Bot receives a message that does not match any keyword, it may try to match the message contents to a name in your company’s phone directory, and connect the sender to the corresponding person.
The SMS Responder Bot also lets you see a history of messages for a number and gives users the ability to send messages from within its portal. To learn more about SMS Responder Bot send an email to support@voradian.com or submit a ticket to Customer Service from the Help Desk Console.
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