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Number Porting Guide

Solution

Local Number Porting Guide (LNP)

Local Number Portability (LNP) enables customers in the United States, Canada & Puerto Rico to port their existing telephone number(s) [PSTN, VoIP or Mobile telephone numbers] from one phone service provider to another. You can port your current phone number to Voradian Network at any time. Voradian will provide all the necessary forms to the customer to initiate the porting process.

Voradian LNP Checklist

  • We require a valid Letter of Authorization (LOA) with all port requests. No exceptions. The LOA form is available from the support center, or will be provided to your by sales & consulting team during the sales process.
  • Customer must provide Voradian with a copy of the Customer Service Record (CSR), from the losing carrier. This is required to ensure a successful port.
  • If you have a distinctive ring, a PIC freeze or a carrier change restriction on your account, these MUST be removed before submitting a port request.
  • Customer must provide Voradian with a copy of the recent telephone bill that is 30 days old or less. If you do not have a CSR, then this is very helpful to accurately submit the port request.
  • Are you requesting a Full Port (all the TN's on the account) or Partial Port (some of the TN's on the account)? For Partial Ports, if the BTN (Billing Telephone Number) is one of the numbers being ported, then the remaining numbers have to be identified to become the new BTN.
  • Are any of your numbers associated with dry-loop DSL Internet line or special services? If you port a number that has any packaged services, we need to know if you want to keep those services or cancel them.
  • All telephone numbers requested to be ported must be active at the time of the port. DO NOT CANCEL any telephone number(s) before the porting has completed and Voradian notifies you that it is safe to cancel services with the losing carrier.
  • Are there any Toll-Free Numbers to be ported? We require a signed RESPORG (Responsible Organization) form with the Toll-Free Number port request. The RESPORG form is available from the support center or from the sales & consulting team during the sales process.

After the port has been completed, contact the losing carrier to confirm that services have been disconnected and billing stopped.

Port Order Generation

All ports must be initiated thru the Port Order Submission Form which is available from the support center or from your sales & consulting team.

 
 
 
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