Anti Spam or Robocalls Service

Spam Control for Inbound Calls

Voradian have implemented various methods to prevent unwanted (SPAM CALLS or ROBOCALLS) calls entering our network and ultimately reaching our customers. However, we find that these measures must be constantly upgraded to improve call blocking capabilities to counter new tactics and techniques spammers and scammers use. Continued upgrades on call blocking capabilities is a costly undertaking.

If you are receiving a large number of unwanted/ spam calls at your business, you may explore our premium Spam Control service for business, powered by "Nomorobo". This service will incur a monthly service charge for each DID (phone number) on which it is enabled. Please contact our sales department for pricing information.

How does Nomorobo for Business work?

Nomorobo for Business is a cloud-based service that blocks spam calls from reaching business users’ phones using an FTC-approved technology that analyzes incoming calls and rapidly detects robocallers, telemarketers, and scammers. Legitimate calls come through normally, but illegal robocalls are stopped before they have a chance to bother you.

Nomorobo for Business is different than the free service that Nomorobo offers for consumer landlines (Residential Lines). The free service only starts to work after the consumer's phone is ringing. This means that users of the consumer free service will always have the inconvenience of hearing the phone ring one or more times before Nomorobo activates, and the spam calls will be visible in the phone call history.

In contrast, Nomorobo for Business works before the phone starts to ring. This allows the call to be diverted to the user's voicemail or hung up without interrupting you. And unlike the free consumer service, with Nomorobo for Business, spam calls do not clutter the phone call history (although they can be viewed in the PBX portal).

The options are:

No Action - this option will allow the call to ring the User's phone as normal.  But the word [SPAM] will be prepended to the Caller Name if that option was selected in the previous step.

Voicemail - this option will cause calls to be routed directly to the User's voicemail, and will not ring the User's phone.

Hangup - this option will cause calls to be hung up without ringing the User's phone.

In addition, you may report a spam or robocall directly to VORADIAN by accessing our spam reporting site at: spam.voradian.com